How to Buy Zoho CRM: A Comprehensive Guide


Do you want to streamline your sales process and improve customer relationships? Zoho CRM is a powerful tool that can help you achieve these goals. This cloud-based solution offers a range of features, including contact management, sales tracking, and analytics. But how do you go about buying Zoho CRM? In this article, we’ll provide a step-by-step guide to purchasing this software.

Who Should Read This Article?

This article is intended for small and medium-sized business owners, sales managers, and anyone else who is interested in using Zoho CRM. We’ll cover all aspects of the buying process, from selecting the right plan to setting up your account. Whether you’re new to CRM or looking to switch to a better solution, this article has you covered.

Selecting a Plan

Zoho CRM offers several pricing plans, each with different features and capabilities. Before you can buy the software, you need to decide which plan is right for your business. Here are the options:

Price per User per Month
Contact management, lead and deal tracking, basic reports
Advanced reports, email integration, workflow automation
Advanced CRM analytics, social media integration, inventory management
Multiple currencies, team management, custom modules

How to Choose the Right Plan

To select the right plan, you need to consider your budget, business needs, and growth plans. If you’re just starting out, the Free plan might be sufficient. However, if you have a larger team and need more advanced features, the Enterprise plan might be the best choice. We recommend taking advantage of Zoho CRM’s 15-day free trial to test out the different plans before making a decision.

Setting Up Your Account

Once you’ve selected your plan, it’s time to set up your account. Here’s how to do it:

Step 1: Sign Up for Zoho CRM

To sign up for Zoho CRM, go to the Zoho website and click on the “Sign Up Now” button on the homepage. You’ll be prompted to enter your email address and create a password.

Step 2: Choose Your Plan

Next, select the plan you want to buy. You can upgrade or downgrade your plan at any time, so don’t worry if you’re not sure which one to choose.

Step 3: Add Users

If you’re buying Zoho CRM for a team, you’ll need to add users to your account. Simply enter their email addresses and assign them a role (admin, standard user, or read-only user).

Step 4: Customize Your Account

Zoho CRM is highly customizable, so take some time to configure your account to suit your business needs. You can add custom fields, set up workflows, and create reports.

Step 5: Start Using Zoho CRM

Once you’ve completed the setup process, you’re ready to start using Zoho CRM. Explore the different features and see how they can benefit your business.

Frequently Asked Questions

Q: How do I cancel my Zoho CRM subscription?

A: To cancel your subscription, log in to your Zoho CRM account and go to the “Subscription” page. From there, you can cancel your subscription and stop any recurring payments.

Q: What payment methods does Zoho CRM accept?

A: Zoho CRM accepts credit cards, PayPal, and bank transfers.

Q: Can I change my plan later?

A: Yes, you can upgrade or downgrade your plan at any time.

Q: Is there a limit to the number of users I can add to my Zoho CRM account?

A: The Free plan allows for up to 3 users, while the other plans have unlimited users.

Q: Does Zoho CRM offer a mobile app?

A: Yes, Zoho CRM has a mobile app for iOS and Android devices.

Q: Can I import data from another CRM into Zoho CRM?

A: Yes, Zoho CRM allows you to import data from a range of other CRMs, including Salesforce, HubSpot, and Microsoft Dynamics.

Q: What support options are available for Zoho CRM users?

A: Zoho CRM offers email, phone, and chat support for all users.

Q: How secure is my data in Zoho CRM?

A: Zoho CRM uses industry-standard security measures to protect your data, including SSL encryption and two-factor authentication.

Q: How often does Zoho CRM release updates?

A: Zoho CRM releases updates on a regular basis, typically every few weeks.

Q: Can I integrate Zoho CRM with other software?

A: Yes, Zoho CRM offers integrations with a range of other software, including Mailchimp, QuickBooks, and Google Apps.

Q: Are there any setup fees for Zoho CRM?

A: No, there are no setup fees. You only pay for the monthly subscription.

Q: Can I try Zoho CRM before I buy it?

A: Yes, Zoho CRM offers a 15-day free trial.

Q: Can I get a discount if I pay annually instead of monthly?

A: Yes, Zoho CRM offers a 20% discount for annual payments.

Q: What happens to my data if I cancel my Zoho CRM subscription?

A: Your data will be deleted after a grace period of 30 days.


Buying Zoho CRM is a simple process once you know what you’re doing. By following the steps outlined in this article, you can select the right plan, set up your account, and start using this powerful tool to improve your sales process. Don’t forget to take advantage of the free trial to test out the different features and see how they can benefit your business.

If you have any questions or need help with the buying process, contact Zoho CRM’s customer support team for assistance.

Take Action Today and Improve Your Sales Process with Zoho CRM!

Closing / Disclaimer

The information provided in this article is accurate to the best of our knowledge at the time of publication. However, Zoho CRM’s pricing plans and features are subject to change, so we recommend checking the Zoho website for the latest information before making a purchase. This article is not sponsored by or affiliated with Zoho Corporation.

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