How to Cancel Agile CRM: The Ultimate Guide


Welcome to our comprehensive guide on how to cancel Agile CRM. As a business owner, you have various reasons why you may want to cancel your subscription to Agile CRM. It could be that you found a better CRM software, or you are downsizing your business, or you are simply not satisfied with the service. Whatever your reason may be, we’ve got you covered. In this guide, we’ll take you through the steps you need to take to cancel Agile CRM and answer the most frequently asked questions about the process.

Before we dive into the details, it’s crucial to understand that cancelling Agile CRM means you’ll lose access to all the features and data stored in the software. Therefore, ensure you have backed up all your files, contacts, and important information before proceeding with the cancellation.

Let’s get started!

How to Cancel Agile CRM: Step by Step Guide

Cancelling Agile CRM is a straightforward process, and you can do it in a matter of minutes. Follow the steps below to cancel your subscription:

Step 1: Log in to Your Account

The first step is to log in to your Agile CRM account using your registered email and password. Once you’re logged in, navigate to the ‘Billing’ tab located on the left-hand side of the screen.

Step 2: Choose Your Plan

On the billing page, you will see all the details of your current plan, including the billing cycle, next payment date, and your subscription status. Under the ‘Subscription Plan’ section, click the ‘Change Plan’ button.

Step 3: Cancel Subscription

After clicking the ‘Change Plan’ button, a pop-up window will appear, giving you several options to choose from. Select the ‘Cancel Subscription’ button, and a confirmation message will appear on the screen.

Step 4: Confirm Cancellation

To complete the cancellation process, click the ‘Yes, Cancel Subscription’ button on the confirmation window. Your Agile CRM subscription will be cancelled immediately, and you will receive an email confirmation from Agile CRM.

Table of Cancellation Process

Step 1
Log in to your account
Step 2
Choose your plan
Step 3
Cancel subscription
Step 4
Confirm cancellation

Frequently Asked Questions

1. Is it necessary to back up my data before cancelling Agile CRM?

Yes, it’s essential to back up your data before you cancel Agile CRM. Once you cancel your subscription, you’ll lose access to all the data stored in the software.

2. Can I get a refund after cancelling my subscription?

Agile CRM has a strict no-refund policy, and they won’t issue a refund after you cancel your subscription.

3. Can I pause my subscription instead of cancelling it?

Yes, Agile CRM allows you to pause your subscription temporarily if you need to take a break from using the software. To pause your subscription, go to the ‘Billing’ tab and click the ‘Pause Subscription’ button.

4. Can I cancel my subscription at any time?

Yes, you can cancel your subscription at any time. There are no cancellation fees or penalties for cancelling your subscription.

5. Will I be charged if I forget to cancel my subscription before the next billing cycle?

Yes, Agile CRM will automatically charge your payment method for the next billing cycle if you forget to cancel your subscription before the payment date.

6. How long does it take to cancel Agile CRM?

Cancelling Agile CRM takes only a few minutes, and you’ll receive a confirmation email from Agile CRM immediately after the cancellation process is complete.

7. Can I cancel my Agile CRM subscription via phone or email?

No, Agile CRM only allows users to cancel their subscription through the website. You cannot cancel your subscription via phone or email.

8. How many days’ notice do I have to give before cancelling my subscription?

Agile CRM doesn’t require users to give any notice before cancelling their subscription. You can cancel your subscription at any time without prior notice.

9. Can I resume my subscription after cancelling it?

Yes, you can resume your Agile CRM subscription after cancelling it. However, you’ll need to sign up for a new subscription and start from scratch.

10. What happens to my data after cancelling Agile CRM?

Your data will be permanently deleted from Agile CRM servers after you cancel your subscription. Therefore, ensure you have backed up all your files and contacts before cancelling.

11. Can I cancel Agile CRM during the free trial period?

Yes, you can cancel your Agile CRM subscription during the free trial period without any charges.

12. Do I need to contact customer support to cancel my Agile CRM subscription?

No, you don’t need to contact customer support to cancel your Agile CRM subscription. You can cancel it through the website at any time.

13. Will I receive a confirmation email after cancelling my Agile CRM subscription?

Yes, Agile CRM will send you an email confirmation immediately after you cancel your subscription.


In conclusion, cancelling your Agile CRM subscription is a straightforward process that can be completed in just a few minutes. Before you cancel your subscription, ensure you back up all your files and contacts to avoid losing important data. Don’t forget to read our FAQs section for more information.

If you have any other questions or concerns about cancelling Agile CRM, feel free to contact their customer support team. We hope this guide has been helpful to you, and we wish you all the best in your future endeavours.


This article is a guide only and should not be considered legal or financial advice. We make no representation or warranty as to the accuracy, reliability, or completeness of the information provided. Readers are advised to seek professional advice before taking any action based on the information provided. We are not responsible for any loss, damage, or expense incurred by you as a result of using this guide.

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